Shipping information and costs

We ship to most countries worldwide and offer several shipping options to best meet your needs.
Please note that during sale periods, deliveries may be delayed by 2–3 business days. We apologize for any inconvenience.
We strive to ship all orders within 24 hours (orders accepted before 12:00 CET will be shipped the same day). The indicated shipping times are estimates only. Once the shipping date is confirmed, we are no longer responsible for any delays caused by credit card authorization processes.
We offer two shipping options: Standard (delivery 3–4 business days) and Express (1–2 business days).

Below is the list of available Standard shipping destinations:

Destination	Cost	Transit time
Austria	Free	3–4 Business Days
Bahrain	Free	4–5 Business Days
Belgium	Free	3–4 Business Days
Bulgaria	Free	3–4 Business Days
Canada	Free	4–5 Business Days
Croatia	Free	3–4 Business Days
Czech Republic	Free	3–4 Business Days
Denmark	Free	3–4 Business Days
Estonia	Free	3–4 Business Days
Finland	Free	4–5 Business Days
France	Free from €207	3–4 Business Days
Germany	Free from €240	2–3 Business Days
Greece	Free	3–4 Business Days
Hungary	Free	3–4 Business Days
India	Free	5–6 Business Days
Ireland	Free	3–4 Business Days
Israel	Free	4–5 Business Days
Italy	Free	2–3 Business Days
Japan	Free	5–6 Business Days
Latvia	Free	4–5 Business Days
Liechtenstein	Free	3–4 Business Days
Lithuania	Free	3–4 Business Days
Luxembourg	Free	3–4 Business Days
Mexico	Free	5–6 Business Days
Netherlands	Free	3–4 Business Days
Norway	Free	4–5 Business Days
Poland	Free	3–4 Business Days
Portugal	Free	3–4 Business Days
Romania	Free	3–4 Business Days
Saudi Arabia	Free	5–6 Business Days
Singapore	Free	5–6 Business Days
Slovakia	Free	3–4 Business Days
Slovenia	Free	3–4 Business Days
South Korea	Free	5–6 Business Days
Spain	Free	3–4 Business Days
Sweden	Free	3–4 Business Days
Switzerland	Free from €335	3–4 Business Days
United Kingdom	Free	4–5 Business Days
United States	Free	4–6 Business Days

Below is the list of countries where Standard shipping is available and the related costs:

Destination	Cost	Transit time
Albania	€ 40.00	2–3 Business Days
Algeria	$ 70.00	2–3 Business Days
Andorra	€ 30.00	2–3 Business Days
Armenia	€ 65.00	2–3 Business Days
Australia	$ 50.00	3–4 Business Days
Austria	€ 25.00	2–3 Business Days
Azerbajan	€ 40.00	3–4 Business Days
Bahrain	$ 55.00	3–4 Business Days
Belgium	€ 25.00	2–3 Business Days
Bosina and Herzegovina	€ 40.00	2–3 Business Days
Brazil	€ 65.00	3–4 Business Days
Bulgaria	€ 30.00	2–3 Business Days
Canada	$ 42.00	3–4 Business Days
Chile	$ 70.00	3–4 Business Days
Colombia	€ 65.00	3–4 Business Days
Croatia	€ 35.00	2–3 Business Days
Cyprus	€ 30.00	3–4 Business Days
Czech Republic	€ 35.00	2–3 Business Days
Denmark	€ 30.00	2–3 Business Days
Ecuador	€ 65.00	4–6 Business Days
Egypt	$ 75.00	2–3 Business Days
Estonia	€ 30.00	2–3 Business Days
Finland	€ 30.00	2–3 Business Days
France	Free from €207	2–3 Business Days
Georgia	€ 45.00	3–4 Business Days
Germany	Free from €240	2–3 Business Days

Shipping restrictions

In light of current circumstances, shipments to the following locations have been temporarily suspended until further notice.
· Ukraine
· Russia
· Belarus
· Israel
We will resume shipments to these locations once it is safe to do so.

Import taxes and duties

To determine whether additional sales taxes will be required beyond the total shown in the cart, you must select the correct destination country. This ensures that the final costs, including any duties and taxes, are aligned with the regulations and shipping conditions specific to the chosen country. For destinations within the European Union, VAT is already included in the final price.

Shipments can be made under two terms of delivery: DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid). With DDP, all customs and import taxes are included in the product’s final price. With DDU, the indicated price does not include import, customs, or local taxes. In this case, the recipient is responsible for applicable customs and local taxes in the destination country and must pay them directly upon delivery. These charges cannot be determined in advance and are not collected by us, so we recommend checking with local customs authorities for the applicable amounts.

During checkout, it will be clearly indicated whether the order is shipped under DDU or DDP, so please pay attention to this information.

Track your shipment

If you are a registered user, you can log in to your account and view your order details directly in your personal area. If you completed the purchase as a guest, you can check your order status by clicking ‘Check order’ in the ‘Customer Service’ section at the bottom of the homepage and entering the order number provided and the email address used for the purchase. In the order details, you can check whether the order has been fulfilled and, if available, you will find the tracking number. When the order is shipped, you will also receive an email with the tracking number to monitor the shipment. In addition, by using the tracking number provided, you can track the shipment yourself on the website of the courier handling your delivery.

Shipping claims

Your order is insured during transit until the moment of delivery. Upon receipt, a signature or the name of the person collecting the parcel will be required. If someone else collects the parcel on your behalf, that person assumes responsibility for the delivery and the condition of the package. If you notice obvious damage to the parcel, we recommend signing with reservation in order to initiate the appropriate investigations with the courier. Any claims related to delivery must be submitted to Customer Service within 30 days from the delivery date to allow the necessary checks with the carrier.

It is not possible to change the destination address after the order has been confirmed. If no one is present at the time of delivery, the courier will make up to three attempts before returning the parcel to the sender.

Deliveries are not made to PO boxes nor via poste restante.

Terms & Conditions

TERMS AND CONDITIONS

Welcome to our website www.harmontblaine.com. These Terms of Use govern access to and use of www.harmontblaine.com. Access to and use of this website, as well as the purchase of products on www.harmontblaine.com, are based on the assumption that you have read, understood and accepted these Terms of Use. The management and maintenance of this Website are handled by The Level S.r.l. (the “Operator”), with its registered office in Italy at Piazza Arcole 4, 20143, Milan, VAT no. 12627050961, MI - 1945372.

If you need assistance, please contact our Customer Service. In the FAQ section you will find information on orders, shipping, refunds, returns, advice and other general information on products and services purchased from or provided by www.harmontandblaine.com.

For any other legal information, please visit the How to Shop, Returns & Refunds and Privacy Policy sections on www.harmontblaine.com. The Operator may amend or simply update, in whole or in part, these Terms of Use. Any changes or updates to the Terms of Use will be published for our users on the Home Page of www.harmontblaine.com as soon as they are made and will be binding as soon as they are published on the website in this section. Therefore, we recommend that you regularly access this section of the website to check whether more recent and updated versions of the Terms of Use have been published. If you do not agree, in whole or in part, with the Terms of Use of www.harmontblaine.com, please do not use our website.

Access to and use of www.harmontblaine.com, including viewing web pages, communicating with the Operator, downloading product information and purchasing on the website by our users, are intended for personal use only and may in no way be connected to any commercial, business or professional activity. Please remember that you will be solely responsible for your use of www.harmontblaine.com and its content. The Operator shall not be considered liable if users use the website and related content in a manner that does not comply with applicable laws and regulations, without prejudice to the Operator’s liability for willful misconduct and gross negligence. In particular, you will be solely responsible if you communicate incorrect, false information or data or information relating to third parties (where such third parties have not given their consent), as well as for any improper use of such data or information.

Finally, since all materials are downloaded or otherwise obtained using the service at the user’s choice and risk, any damage to computer systems or data loss caused by those who download will be borne exclusively by the user and cannot be attributed to the Operator. The Operator disclaims all liability for any damage resulting from the inaccessibility of services on the site or caused by viruses, corrupted files, errors, omissions, service interruptions, deletion of content, network, provider, telephone or connection problems, unauthorized access, alteration of data, or malfunction and/or defective operation of the user’s electronic equipment.

You are responsible for the correct storage and proper use of your personal data, including the credentials that allow access to the services, as well as for any damage caused to the Operator or to third parties as a result of misuse or loss or removal of such information.

1. PRIVACY POLICY

We recommend reading the Privacy Policy, which also applies when users access www.harmontblaine.com and use the related services without making purchases. The Privacy Policy will help you understand how and for what purposes www.harmontblaine.com collects and uses your personal data.

2. INTELLECTUAL PROPERTY RIGHTS

All content on www.harmontblaine.com—such as works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material published in any format on www.harmontblaine.com, including menus, web pages, graphics, colors, screens, fonts and web design, diagrams, layouts, methods, processes, functions and software that are part of www.harmontblaine.com (collectively, the “Content”)—is protected by copyright and all other intellectual property rights of Harmont & Blaine S.p.A., an Italian company with registered office at STRADA STATALE 87 KM.16,460 ZONA A.S.I - 80023, Caivano (NA), Italy, and/or the Operator and other rights holders. It is not permitted to reproduce www.harmontblaine.com and/or its content, in whole or in part, in any form without the express written consent of Harmont & Blaine.

Harmont & Blaine S.p.A. has the exclusive right to authorize or prohibit any direct or indirect, temporary or permanent reproduction of www.harmontblaine.com and its content in any manner or form.

With regard to the use of www.harmontblaine.com, you are only authorized to view the website and its content. You are also authorized to carry out all temporary reproductions, without any personal economic gain, considered transient or incidental, which are an integral and essential part of viewing www.harmontblaine.com and its Content. You are not authorized to reproduce, in whole or in part, www.harmontblaine.com and its content in any form. Any reproductions must be authorized from time to time by Harmont & Blaine S.p.A. and, where necessary, by the authors of the individual works contained on the Website. Such reproductions must, in any case, be carried out for lawful purposes and in compliance with the copyrights and other intellectual property rights of Harmont & Blaine S.p.A. and the authors of the individual works on the Website. The authors of the individual works published on www.harmontblaine.com have the right, at all times, to claim ownership of their works and to oppose any distortion, alteration or other modification thereof, including any damage caused to the works, to their honor or to their reputation. You agree to respect the copyright of the artists who have chosen to publish their works on www.harmontblaine.com or have collaborated with www.harmontblaine.com to create new expressive and artistic forms intended for publication—even if not exclusively on the Website—or that form an integral part of it. Furthermore, you are in no case authorized to use, in any way or form, the Site Content and individual works protected by copyright and other intellectual property rights. For example, you may not alter or modify in any way the Content and protected works without the consent of Harmont & Blaine S.p.A. and, where necessary, of the individual authors of the works published on www.harmontblaine.com.

3. LINKS TO OTHER WEBSITES

www.harmontblaine.com may contain hyperlinks (“links”) to other websites that are in no way connected to www.harmontblaine.com. Harmont & Blaine S.p.A. does not control or monitor such third-party websites or their content and shall not be held responsible for their content and/or the rules they apply regarding (in particular, but not limited to) privacy and the processing of personal data of users visiting those websites. We therefore ask our users to exercise caution when accessing such websites through links provided on www.harmontblaine.com and to read their Terms of Use and privacy notices carefully. Indeed, the Terms of Use and Privacy Policy of www.harmontblaine.com do not apply to third-party websites not managed by the Operator. www.harmontblaine.com provides links to other websites solely to assist its users in searching and navigating the Internet and to allow linking to websites on the Internet. Offering such links to other websites should not be understood as a recommendation by Harmont & Blaine S.p.A. for users to access these websites, nor as a guarantee regarding the content, services and products provided and sold to users on the websites linked to such links.

4. LINKS TO WWW.HARMONTBLAINE.COM

Anyone wishing to have their link appear on the home page or other pages of www.harmontblaine.com may contact Harmont & Blaine S.p.A. by clicking here. Contact us to submit a request for consent to activate the link on www.harmontblaine.com. Link activation is granted upon request, free of charge and on a non-exclusive basis, by Harmont & Blaine S.p.A., which has the right to oppose the activation of links to its website if the applicant who intends to activate links to www.harmontblaine.com has in the past adopted unfair business or commercial practices not generally adopted or accepted by market operators, or has engaged in unfair competition against Harmont & Blaine S.p.A. or its suppliers, or if Harmont & Blaine S.p.A. fears that such practices or activities may be adopted by the applicant in the future. In any case, it is forbidden to publish deep links (e.g., deep frames) to www.harmontblaine.com or to use unauthorized meta-tags without the consent of Harmont & Blaine S.p.A.

5. CONTENT STATEMENTS

Harmont & Blaine S.p.A. has taken every possible measure to avoid publishing on the website content that describes or depicts scenes or situations of physical or psychological violence which—given the sensitivity of the users of www.harmontblaine.com—could be considered offensive to the principles of civil living and detrimental to human rights and the dignity of persons in all their forms and expressions. The website content is appropriate and lawful under the laws of Italy, the United Kingdom and, more generally, the law of the European Union. If such content is considered unlawful or illegal in other countries, please do not access this website. We inform our users that, should they choose to access it nonetheless, the use of the services provided by www.harmontblaine.com takes place under their sole and personal responsibility.

Harmont & Blaine S.p.A. has also taken all necessary precautions to ensure that the Content of www.harmontblaine.com is accurate and does not contain incorrect or outdated information at the date of publication on the website and, as far as possible, thereafter. However, Harmont & Blaine S.p.A. assumes no responsibility toward users regarding the accuracy or completeness of the content published on www.harmontblaine.com, without prejudice to liability for negligence or willful misconduct and other legal liabilities. In addition, Harmont & Blaine S.p.A. cannot guarantee that the website will operate continuously, without interruptions and errors due to the Internet connection. If you experience problems using our website, please contact our Customer Service. A Harmont & Blaine S.p.A. (Customer Service) representative will be available to assist you and help restore access to the website, as far as possible. Likewise, we recommend that users contact their Internet service provider or check that each device for connecting to the Internet and accessing web content is correctly activated, including the Internet browser. Although Harmont & Blaine S.p.A. strives to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its content may not allow www.harmontblaine.com to operate without suspensions, interruptions or discontinuity due to website updates. The Operator declares that it has adopted appropriate technical and organizational security measures to protect the services on www.harmontblaine.com, the integrity of data and electronic communications in order to prevent unauthorized use of or access to data and to prevent risks of dissemination, destruction and loss of confidential and non-user data and information on www.harmontblaine.com, as well as to avoid unauthorized or unlawful access to such data and information.

6. OUR BUSINESS POLICY

Harmont & Blaine S.p.A. has its own business policy and our mission is to sell products through our services and our website exclusively to “consumers,” understood as any natural person acting on www.harmontblaine.com for purposes outside their business, entrepreneurial or professional activity (if any). If you are not a consumer, please do not use our services to purchase products on www.harmontblaine.com. If you continue to use the site, the Operator may refuse to accept purchase orders from persons other than consumers or any other purchase order that does not comply with the Terms of Sale and these Terms of Use.

7. GOVERNING LAW

These Terms of Use are governed by Italian law.

CONDITIONS OF SALE

The following Conditions of Sale, together with the Terms of Use, the Return Policy and the Privacy Policy, govern the offer and sale of products on www.harmontblaine.com. Products purchased on www.harmontblaine.com are sold directly by The Level S.r.l. (the “Seller”), with registered office in Italy at Piazza Arcole 4, 20143, Milan, VAT no. 12627050961, MI - 1945372.

For further information, please contact our Customer Service, which will provide you with information on orders and shipments, refunds and returns of products purchased on www.harmontblaine.com. You can always contact Harmont & Blaine S.p.A. by clicking here.

For any other legal information, please refer to the sections: How to Shop, Returns & Refunds and the Privacy Policy.

1. OUR BUSINESS POLICY

1.1 The Seller offers products for sale on www.harmontblaine.com and its e-commerce business services are available exclusively to its end users, i.e., “Consumers.”

1.2 “Consumer” means any person acting on www.harmontblaine.com for purposes outside their business, entrepreneurial or professional activity. If you are not a consumer, please do not purchase products on www.harmontblaine.com.

1.3 The Seller reserves the right not to process orders received from users who are not “Consumers” and any other order that does not comply with the Seller’s commercial policy.

1.4 These Conditions of Sale govern the offer, transmission and acceptance of purchase orders for products on www.harmontblaine.com between users of www.harmontblaine.com and the Seller.

1.5 The Conditions of Sale do not govern the provision of services or the sale of products by third parties present on www.harmontblaine.com via links, banners or other hyperlinks. Before submitting orders and purchasing products and services from third parties, please check their sales conditions; Harmont & Blaine shall in no case be held liable for the provision of services supplied by third parties or the performance of e-commerce transactions between users of www.harmontblaine.com and third parties.

2. HOW TO PLACE AN ORDER WITH THE SELLER

2.1 To place an order for the purchase of one or more products on www.harmontblaine.com, you must fill out the online order form and send it to the Seller electronically, following the relevant instructions.

2.2 The order form contains information on the main features of each product ordered and the related unit price (including all applicable taxes and duties), the type of payment method for the purchase of each product, the shipping conditions of the products purchased, and the shipping and delivery costs.

2.3 The order is deemed submitted when the Seller receives the order form in electronic format and the information relating to the order has been verified as correct.

2.4 Before submitting the order form for the purchase of products, please read the return policy carefully.

2.5 The order form will be stored in our database for the time necessary to process the order and as required by law. You can access your order form by logging in and visiting the section called Orders in the My Account area or by accessing the Check Order section in the footer by entering the order number and email address.

2.6 After sending the order form, the Seller will process the order.

2.7 The Seller may refuse to process purchase orders if there are insufficient guarantees of solvency, if the orders are incomplete or incorrect, or if the products are no longer available. In the above cases, you will be informed by email that the Seller has not accepted and fulfilled the purchase order, specifying the reasons. If the products displayed on www.harmontblaine.com are no longer available at the time of your last access to the website or the submission of the order form, the Seller will inform you of the unavailability of the products ordered within thirty (30) days from the day after the Seller receives the order. If the order form has been submitted and the product has already been paid for, the Seller will refund the amount paid for such items.

2.8 By electronically submitting the order form, you unconditionally accept and undertake to observe these Conditions of Sale. If you do not agree with certain provisions of these Conditions of Sale, please do not submit the order form for the purchase of products on www.harmontblaine.com.

2.9 By submitting the order form, you consent to and accept these Conditions of Sale, as well as the further conditions contained on www.harmontblaine.com, including via links, such as the Terms of Use and the Privacy Policy of www.harmontblaine.com.

2.10 Upon submission of the order form, the Seller will send you, by email, a receipt of the purchase order containing a summary of the information relating to the order form (including information on the main features of each product ordered, the relevant unit price, the type of payment method, and the shipping and delivery costs).

3. WARRANTIES AND PRODUCT PRICE INDICATIONS

3.1 www.harmontblaine.com offers only products bearing the Harmont & Blaine brand purchased directly by the Seller from Harmont & Blaine S.p.A.—an Italian company with registered office at STRADA STATALE 87 KM.16,460 ZONA A.S.I - 80023, Caivano (NA), Italy—and/or their authorized manufacturers.

3.2 The Seller does not sell second-hand products, defective products or products of a quality lower than the corresponding market standards.

3.3 The main features of the products are shown on www.harmontblaine.com on each product page. The images and colors of the products for sale on www.harmontblaine.com may not exactly correspond to the real products due to the Internet browser or monitor used.

3.4 Prices are subject to change. Please check the final sale price before submitting the relevant order form.

3.5 Orders received from countries other than those selected for shipping or to addresses to which the Seller cannot ship cannot be accepted.

3.6 All products sold by www.harmontblaine.com have an identification tag attached with a single-use seal. Please do not remove the tag and seal, which are an integral part of the products purchased.

3.7 If you decide to exercise the right to return products, the Seller may refuse to accept products that are damaged, without a tag, or whose main features or qualities have been altered.

4. PAYMENT

4.1 Payment for the products and the related shipping and delivery costs must be made using one of the methods indicated in the order form.

4.2 If you choose to pay by credit card, all financial data (credit/debit card number, expiration date, etc.) is transmitted to an external Payment Service Provider (PSP), which, thanks to a DigiCert SSL SHA2 256-bit encryption protocol, ensures the security of online transactions. Your financial data will be used by the Seller solely for the purpose of completing the purchase procedure, issuing refunds in the event of returns (as provided for by the rules on the right of withdrawal), or to report suspected fraud to the police. The price for the purchase of the products and the shipping and delivery costs, as indicated in the order form, will be charged to your account only at the time of the actual shipment of the purchased products.

5. SHIPPING AND DELIVERY OF PRODUCTS

For information on specific procedures for shipping and delivering products, please contact Customer Service by accessing the Customer Service area. Please read these sections carefully. The information provided forms an integral part of these Conditions of Sale and is therefore deemed fully read and accepted by you when you submit the order form.

6. CUSTOMER SERVICE

If you would like more information, click here to contact our Customer Service. For further clarifications, please access the Customer Service area.

7. RIGHT OF WITHDRAWAL

7.1 You may withdraw from the contract with the Seller, without any penalty and without specifying the reason, within thirty (30) business days from the date of receipt of the products purchased on www.harmontblaine.com. It is not possible to return an item in exchange for another.

7.2 For more details on how to cancel the contract, please refer to the Returns & Refunds section. Please read these sections carefully. The information provided forms an integral part of these Conditions of Sale and is therefore deemed fully read and accepted by you when you submit the order form.

8. PRIVACY

8.1 For more information on how personal data is processed, please refer to the Privacy Policy.

8.2 If you have not already done so, we recommend that you read our Terms of Use, which contain important information on the processing of our users’ personal data and the security systems we use.

8.3 For further information about our Privacy Policy, please contact us by clicking here or by writing to the following email address: privacy@harmontblaine.com.

9. APPLICABLE LAW AND DISPUTES

These Conditions of Sale are governed by Italian law. The Seller undertakes to meet users’ needs, as far as possible, and to resolve any dispute amicably. The European Union provides Consumers with a platform for handling complaints relating to products purchased online through an independent dispute resolution body: https://consumer-redress.ec.europa.eu/index_en

10. AMENDMENTS AND UPDATES

The Conditions of Sale may be amended over time due to the entry into force of new laws and regulations or for other reasons. The new Conditions of Sale will take effect from the date of publication on www.harmontblaine.com.

11. COMPANY INFORMATION

The Level S.r.l.
Piazza Arcole 4 – 20143 Milan, ITALY.
VAT no.: 12627050961, MI - 1945372
Harmont & Blaine S.P.A.
Strada Statale 87 KM.16,460
Zona A.S.I - 80023
Caivano (NA) Italy

RETURN POLICY

Our goal is to ensure your complete satisfaction. If, for any reason, you are not satisfied with your order, you may exercise the right to return the products purchased within thirty (30) business days from the date of receipt of the parcel from www.harmontblaine.com. Items to be returned must be sent back to the Seller within fourteen (14) days from the date of return confirmation. Products may be returned by shipping the parcel via the carrier indicated by the Seller or another carrier. We also invite our users to fill out the Return Authorization Request available on the website in the Customer Service area, so that we can provide a Return Authorization Number. It is not possible to return an item in exchange for another.

1. TERMS AND CONDITIONS OF RETURN

The right to return products is deemed to have been exercised correctly once all of the following conditions are fully met:

A. we invite our users to correctly complete and submit the online Return Authorization request to the Seller within thirty (30) business days from the date of receipt of the goods;

B. products must not have been used, worn, washed, altered or damaged;

C. the identification tag must still be attached to the products with the single-use seal;

D. products must be returned in their original packaging;

E. returned items must be sent back to the Seller within fourteen (14) days from the date of return confirmation.

If all the above requirements are met, the Seller will refund the full price of the products purchased. If you decide to use the carrier indicated by www.harmontblaine.com in the online Return Authorization request, you will not have to handle the return shipping costs directly.

If the returned products cannot be accepted, you will be notified accordingly. In this case, you may choose to have the products returned to you at no expense to the Seller. If you refuse the above return, the Seller reserves the right to retain the products and the amount paid for their purchase.

2. REFUND TIMES AND PROCEDURES

After the Seller has received the returned products and checked that the products meet all the requirements, you will receive an email confirming acceptance of the returned products. Regardless of the payment method used (Credit/Debit Card, Cash on Delivery), the refund procedure will begin within thirty (30) days from the moment the Seller was informed of the decision to exercise the right to return the purchased products and once the Seller has verified that the return has been made in compliance with the conditions indicated above. The time required to refund the amount paid for the purchase of the returned products depends on the payment method used:

A. purchase by credit/debit card: the time required for the refund depends on the credit card company’s policies. In any case, we guarantee that the value date of the credit will coincide with the date of the original payment, without any loss of interest for you.

B. payment by Cash on Delivery: the amount paid for the returned products will be refunded; the time required for the refund depends on the information provided in the order; refunds normally take place within one month. Please note that you must have a bank account to receive the refund for Cash on Delivery orders.