Procedure for orders confirmed before 29 September 2026

The instructions below apply only to orders confirmed before 29 September 2026. In-store returns are not available for these orders.

How to make a return

If you are not satisfied with your purchase, you can request a free return within 30 days of delivery. Before returning the goods, you must open the return request online.

If you placed the order as a registered customer, sign in to your account and locate the order in the orders and returns area. If you purchased as a guest, use “Check order” and enter your order number and the email address used for the purchase.
Open the order details, select the items you wish to return and provide the return reason.
Enter the collection address according to the options available in the previous procedure. In-store returns are not available for orders confirmed before 29 September 2026.
Confirm the request. You will receive the return identification number and prepaid label by email. Print the label and attach it to the parcel. From confirmation, you have 14 days to hand the parcel to the carrier.
Schedule collection through the indicated carrier website or take the parcel to one of the carrier’s drop-off points.

CHECK ORDER

Returns from outside the EU

Before handing the parcel to the carrier, print and complete 5 copies of the Return Proforma: place one copy inside the parcel and keep the other 4 outside, easily accessible for customs clearance. Failure to follow the procedure may cause delays, customs rejection or return to sender. Shipping charges, import taxes and customs duties are not refunded.

Using a different carrier

You may return the parcel without using the prepaid label and assigned carrier. In this case, shipping is at your expense. Keep the tracking number and proof of handover. Any transit or delivery issues remain the sender’s responsibility.

Return acceptance conditions

The product must be intact, unworn, unwashed, unaltered and have all original labels correctly attached. A return that does not meet these conditions may be rejected and the goods sent back to the sender.

Refund timing and method

After the warehouse checks the returned goods, the refund is issued within a maximum of 30 working days from receipt of the return. The refund covers the cost of the returned products and is issued to the same payment method used for the purchase. For cash-on-delivery legacy orders, the refund is made by bank transfer according to Customer Service instructions.

Plain and moss stitch crewneck sweater

Colors: Electric Blue

Quantity

Last piece available!

¥ 26,300

Plain and moss stitch crewneck sweater

¥ 26,300

Free Shipping Free shipping on all your orders

Free Return within 30 days Relaxed timelines, dedicated support, and a prepaid return label.

Our Stores Over 250 stores worldwide.

100% Secure Payments Maximum protection for your data and your preferred payment methods.

Product code H1J001F9C271W842

12-gauge crewneck sweater in combined plain and moss stitch knit. The slightly high collar bestows a modern allure. Decorated with an embroidered left-chest crest in warm ochre and dark red, adding a refined heritage touch.

Product details

Characteristics

Fabric & Style

Fabric / Material / Upper 80% Cotton; 20% Wool

Details & Care

Washing instructions

Machine wash 30°C - Do not bleach - Do not tumble dry - Iron at maximum temperature of 150°C - Dry clean

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If you need further assistance, contact our customer service at:+39 02 0300 5506

Service will be available Monday to Friday from 9 am to 1 pm and 2 pm to 5:30 pm (GMT+1), excluding Italian holidays.

Country	Standard	Express	Free shipping from
Australia	Free	AUD 25	AUD 290
Austria	Free	EUR 8	EUR 200
Belgium	Free	EUR 8	EUR 200
Bulgaria	Free	EUR 8	EUR 200
Canada	Free	CAD 15	CAD 550
Chile	Free	CLP 16.800	CLP 183.000
Colombia	Free	COP 58.765	COP 1.510.000
Croatia	Free	EUR 8	EUR 200
Cyprus	Free	EUR 12	EUR 200
Czech Republic	Free	CZK 195	CZK 4.900
Denmark	Free	DKK 60	DKK 1.500
Dominican Republic	Free	DOP 1.075	DOP 15.400
Estonia	Free	EUR 8	EUR 200
Finland	Free	EUR 8	EUR 200
France	Free	EUR 8	EUR 200
Germany	Free	EUR 8	EUR 200
Greece	Free	EUR 8	EUR 200
Hong Kong	Free	HKD 80	HKD 1.600
Hungary	Free	HUF 2.835	HUF 71.000
Ireland	Free	EUR 8	EUR 200
Israel	Free	ILS 35	ILS 600
Italy	EUR 3,95	EUR 8	EUR 170
Japan	Free	JPY 2.210	JPY 32.000
South Korea	Free	KRW 19.270	KRW 310.000
Latvia	Free	EUR 8	EUR 200
Lithuania	Free	EUR 8	EUR 200
Luxembourg	Free	EUR 8	EUR 200
Malaysia	Free	MYR 79	MYR 800
Malta	Free	EUR 12	EUR 200
Mexico	Free	MXN 299	MXN 5.000
Monaco	Free	EUR 8	EUR 200
Netherlands	Free	EUR 8	EUR 200
New Zealand	Free	NZD 25	NZD 350
Norway	Free	NOK 135	NOK 2.000
Poland	Free	PLN 35	PLN 900
Portugal	Free	EUR 8	EUR 200
Puerto Rico	Free	USD 20	USD 460
Romania	Free	RON 40	RON 1.000
Saudi Arabia	Free	SAR 60	SAR 700
Singapore	Free	SGD 15	SGD 260
Slovakia	Free	EUR 8	EUR 200
Slovenia	Free	EUR 8	EUR 200
South Africa	Free	ZAR 265	ZAR 3.300
Spain	Free	EUR 8	EUR 200
Sweden	Free	SEK 90	SEK 2.200
Switzerland	Free	CHF 15	CHF 270
Taiwan	Free	TWD 510	TWD 6.300
United Arab Emirates	Free	AED 54	AED 700
United Kingdom	Free	GBP 10	GBP 230
United States	Free	USD 10	USD 300

Plain and moss stitch crewneck sweater

Characteristics

The best comes first, for you

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