Shipping information and costs
We deliver to all countries around the world and offer different shipping options to meet your needs.
During sales period, deliveries may take 2 or 3 business days longer than usual.
We aim to dispatch all orders within 24 hours (orders accepted before 12:00 am CET will be shipped the same day). Estimated delivery times are to be used only as a reference and will commence from the shipping date; we are not responsible for any delays caused by destination customs clearance processes.
We ship both Standard (delivery 3-4 working days) and Express (1-2 working days).
Here are the Standard shipping options offered:
Destination |
Cost |
Time |
|---|---|---|
Austria |
Free |
3-4 Working Days |
Bahrain |
Free |
4-5 Working Days |
Belgium |
Free |
3-4 Working Days |
Bulgaria |
Free |
3-4 Working Days |
Canada |
Free |
4-5 Working Days |
Croatia |
Free |
3-4 Working Days |
Czech Republic |
Free |
3-4 Working Days |
Denmark |
Free |
3-4 Working Days |
Estonia |
Free |
3-4 Working Days |
Finland |
Free |
4-5 Working Days |
France |
Free |
3-4 Working Days |
Germany |
Free |
2-3 Working Days |
Greece |
Free |
3-4 Working Days |
Hungary |
Free |
3-4 Working Days |
India |
Free |
5-6 Working Days |
Ireland |
Free |
3-4 Working Days |
Israel |
Free |
4-5 Working Days |
Italy |
Free |
2-3 Working Days |
Japan |
Free |
5-6 Working Days |
Latvia |
Free |
4-5 Working Days |
Liechtenstein |
Free |
3-4 Working Days |
Lithuania |
Free |
3-4 Working Days |
Luxembourg |
Free |
3-4 Working Days |
Mexico |
Free |
5-6 Working Days |
Netherlands |
Free |
3-4 Working Days |
Norway |
Free |
4-5 Working Days |
Poland |
Free |
3-4 Working Days |
Portugal |
Free |
3-4 Working Days |
Romania |
Free |
3-4 Working Days |
Saudi Arabia |
Free |
5-6 Working Days |
Singapore |
Free |
5-6 Working Days |
Slovakia |
Free |
3-4 Working Days |
Slovenia |
Free |
3-4 Working Days |
South Korea |
Free |
5-6 Working Days |
Spain |
Free |
3-4 Working Days |
Sweden |
Free |
3-4 Working Days |
Switzerland |
Free |
3-4 Working Days |
United Kingdom |
Free |
4-5 Working Days |
United States |
Free |
4-6 Working Days |
Here are the Express shipping options offered:
Destination |
Cost |
Time |
|---|---|---|
Albania |
€ 40.00 |
2-3 Working Days |
Algeria |
$ 70.00 |
2-3 Working Days |
Andorra |
€ 30.00 |
2-3 Working Days |
Armenia |
€ 65.00 |
2-3 Working Days |
Australia |
$ 50.00 |
3-4 Working Days |
Austria |
€ 25.00 |
2-3 Working Days |
Azerbajan |
€ 40.00 |
3-4 Working Days |
Bahrain |
$ 55.00 |
3-4 Working Days |
Belgium |
€ 25.00 |
2-3 Working Days |
Bosina and Herzegovina |
€ 40.00 |
2-3 Working Days |
Brazil |
€ 65.00 |
3-4 Working Days |
Bulgaria |
€ 30.00 |
2-3 Working Days |
Canada |
$ 42.00 |
3-4 Working Days |
Chile |
$ 70.00 |
3-4 Working Days |
Colombia |
€ 65.00 |
3-4 Working Days |
Croatia |
€ 35.00 |
2-3 Working Days |
Cyprus |
€ 30.00 |
3-4 Working Days |
Czech Republic |
€ 35.00 |
2-3 Working Days |
Denmark |
€ 30.00 |
2-3 Working Days |
Ecuador |
€ 65.00 |
4-6 Working Days |
Egypt |
$ 75.00 |
2-3 Working Days |
Estonia |
€ 30.00 |
2-3 Working Days |
Finland |
€ 30.00 |
2-3 Working Days |
France |
€ 25.00 |
2-3 Working Days |
Georgia |
€ 45.00 |
3-4 Working Days |
Germany |
€ 25.00 |
2-3 Working Days |
Greece |
€ 35.00 |
2-3 Working Days |
Hungary |
€ 35.00 |
3-4 Working Days |
India |
$ 65.00 |
3-4 Working Days |
Ireland |
€ 35.00 |
2-3 Working Days |
Israel |
$ 75.00 |
3-4 Working Days |
Italy |
€ 18.00 |
1-2 Working Days |
Japan |
$ 40.00 |
3-4 Working Days |
Kazakhstan |
€ 65.00 |
4-6 Working Days |
Kenya |
€ 75.00 |
3-4 Working Days |
Kuwait |
$ 70.00 |
3-4 Working Days |
Latvia |
€ 35.00 |
2-3 Working Days |
Liechtenstein |
€ 35.00 |
2-3 Working Days |
Lithuania |
€ 35.00 |
2-3 Working Days |
Luxembourg |
€ 30.00 |
2-3 Working Days |
Malta |
€ 25.00 |
3-4 Working Days |
Mexico |
MEX $ 1030 |
3-4 Working Days |
Moldova |
€ 35.00 |
4-5 Working Days |
Montenegro |
€ 40.00 |
2-3 Working Days |
Netherlands |
€ 25.00 |
2-3 Working Days |
Norway |
€ 45.00 |
2-3 Working Days |
Poland |
€ 35.00 |
2-3 Working Days |
Portugal |
€ 30.00 |
2-3 Working Days |
Puerto Rico |
€ 60.00 |
4-6 Working Days |
Qatar |
$ 62.00 |
2-3 Working Days |
Dominican Republic |
€ 40.00 |
4-6 Working Days |
Romania |
€ 30.00 |
2-3 Working Days |
San Marino |
€ 18.00 |
3-4 Working Days |
Saudi Arabia |
$ 70.00 |
3-4 Working Days |
Singapore |
$ 50.00 |
3-4 Working Days |
Slovakia |
€ 35.00 |
2-3 Working Days |
Slovenia |
€ 35.00 |
2-3 Working Days |
South Africa |
$ 70.00 |
3-4 Working Days |
South Korea |
$ 45.00 |
3-4 Working Days |
Spain |
€ 25.00 |
2-3 Working Days |
Sweden |
€ 35.00 |
2-3 Working Days |
Switzerland |
€ 50.00 |
2-3 Working Days |
Thailand |
€ 65.00 |
3-4 Working Days |
Turkey |
$ 45.00 |
2-3 Working Days |
Ukraine |
€ 50.00 |
3-4 Working Days |
United Arab Emirates |
AED 165 |
3-4 Working Days |
United Kingdom |
£ 25.00 |
2-3 Working Days |
United States |
$ 35.00 |
2-3 Working Day |
Deliveries with cash on delivery
Cash on Delivery (C.O.D.) payment method is only available in Italy and Spain but will incur an additional cost. At the time of delivery, you must have the exact amount in cash to pay for your order. Payment by check is not accepted and the courier cannot give any change. To request a refund in the case you choose Cash on Delivery, it is necessary to have a bank account as refunds with this payment method can only be issued through Wire Transfer to a Bank Account. Important notice: orders paid by C.O.D. and shipped to the following countries have an order limit that cannot be exceeded.
Total Order Limits:
Italy: € 999.99
Spain: € 1,000.00
Deliveries to Russian Federation
All orders to the Russian Federation are temporarily suspended.
San Marino and Vatican City
Available shipping options are the same as in Italy.
Shipments to Gaza
All orders to Gaza are temporarily suspended. To ensure that you still receive your package, please select an alternative shipping address.
Important delivery information
We recommend that you consider the following information:
All orders require a signature upon receipt.
We are unable to redirect orders once items have been shipped, so please ensure there is someone who can sign for your order at the specified shipping address.
We are unable to deliver to P.O. Boxes or use General Delivery.
If our courier does not find anyone at the indicated address, they will try to deliver the package two more times, leaving a card with instructions on each occasion.
First time order
For your security, please be aware that first-time orders can only be shipped to the cardholder's billing address or a corporate work address which we are able to verify independently. To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the cardholder's name is written as it appears on the card. Please also ensure that your contact details are filled in accurately so that we can contact you if necessary.
Insurance
We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.
Tracking your order
You can check the current status of your shipment by signing into your account and visiting the 'Orders' section.
